KNOWLEDGEBASE - ARTICLE #976

When I try to launch Prism Mac 5 from a server, I see one of these messages:
  • "The application program "Prism" could not be opened, because it is in use."
  • "The operation could not be completed. An unexpected error occurred (error code -54)."

These messages can appear in two situations:

  • You first launch Prism on the "server" (the computer where it was installed and shared from) and then try to launch it on a remote computer.
  • When Prism is first launched remotely on a computer running Mac OS X and then on a computer running Mac OS 8-9.

To work around either problem:

  • Quit Prism on all the computers on the network.
  • Locate and select the Prism program file.
  • Click Command-I to open File Info. (Or choose Get Info from the File menu.)
  • Check the option "Locked".

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