KNOWLEDGEBASE - ARTICLE #2118

What happens if I accidentally deactivate a my group license from a computer on which Prism is still needed?

Last modified August 24, 2018

Deactivation is intended as a permanent way to reclaim your Prism group license from a computer that will no longer be used, or which has left with a user (on a personal device). 

We understand that occasionally a computer may be deactivated in error. If that happens, write to us at support@graphpad.com with the Prism machine ID (from your deactivation list), and we'll be happy to help. 



Keywords: re-activate deactivation

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