KNOWLEDGEBASE - ARTICLE #2123

What do I do if I reach the maximum number of activations allowed under a group subscription?

Last modified August 27, 2018

Managing and Expanding Your Prism Group Subscription

If you've reached the maximum number of activations for your group subscription, group administrators have a couple options:

1. Deactivate any old machines that are no longer in use. Please be aware that deactivation is permanent and made for cases when a machine is no longer in use.

2. Log onto your account at www.graphpad.com and select "Purchase Activations" or feel free to reach out to support@graphpad.com for additional assistance.

*** If you are user of a group subscription and you've received a message stating you are out of activations, please reach out to your administrator for additional support.



Keywords: Deactivate deactivation add-on expand activations

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