Free updates to Prism Windows 5.04 and Prism Mac 5.0f for current Prism 5 users
Updating Prism Windows 5.00, 5.01, 5.02 or 5.03 to 5.04
While running Prism 5.00,5.01, 5.02, or 5.03 drop the Help menu and choose Check For Updates. If you have a problem with the updating process, download and run this updater instead. If you have any trouble getting the update to work, please email email@example.com requesting a link to a full installer. It is essential that you include your serial number with this request.
Updating Prism Mac 5.0a, 5.0b, 5.0c, or 5.0d to 5.0f (especially for people using Lion or Mountain Lion)
Download and install this updater. If you have any trouble getting the update to work, these tips might help. Alternatively, email firstname.lastname@example.org requesting a link to a full installer. It is essential that you include your serial number with this request.
If you are using a network license...
When run using a network license, Prism is installed on a single shared hard drive (server). Therefore the update only has to be installed once, on that shared drive. This cannot be done while anyone is using Prism. To check, look in the licenses folder within the Prism program folder and make sure there are no files with an .lic extension. The presence of these files demonstrate that someone is using Prism.
If you own an earlier version of Prism…
The update is only free to people who already own Prism 5. Owners of earlier versions will need to purchase an upgrade.
If you are using the Prism demo...
It is not possible to update the Prism demo. Instead, download and install the demo again.