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Submit the log file at help.graphpad.com, and be sure to include your Prism serial number, the version of Prism you are using, and the log attachment.

GraphPad FAQs

If you've just renewed your Prism subscription license, and you (or your users if it's a group license) still see an expiration warning when you try to use ...

GraphPad FAQs

Submit the log file at help.graphpad.com, and be sure to include your Prism serial number, the version of Prism you are using, and the log attachment. For ...

GraphPad FAQs

The number of seats for ... This functionality is not available in Prism Cloud workspaces associated with subscriptions using serial number based licenses.

https://www.graphpad.com/guides/prism/latest/user-guide/

Pasting numbers and titles from Excel or Word documents into a Prism ... Write to us with your Prism 4 serial number (or any details/names from your ...

GraphPad FAQs

More detail is added to the log file when there are problems with the serial number file. Improvements to interface. Improved Delete Sheet dialog. Now it has ...

GraphPad FAQs

When you startup Prism, it asks for a serial number. If you are installing a network license, you must also install your network code at this time. If you ...

GraphPad FAQs

Support for seamless subscription renewal without requiring new serial numbers and activation codes. Learn more: Personal subscriptions, Group subscriptions.

GraphPad FAQs

... serial number-based Prism licenses). ** Requires a Prism Enterprise license. *** Requires a Prism subscription with an associated Prism Cloud Workspace ...

https://www.graphpad.com/updates/

This functionality is not available in Prism Cloud workspaces associated with subscriptions using serial number based licenses. © 1995-2025 GraphPad ...

https://www.graphpad.com/guides/prism/latest/user-guide/